How to pay by Interac e-Transfer
It takes about two minutes in your own banking app. This page walks you through it one tap at a time, with pictures of what to look for.
paymgt8@gmail.com
Recipient name: NDS
Amount: your exact order total.
Message: your order number only.
- One emailEvery payment goes to the same address
- 24 hoursSend your e-Transfer within a day of ordering
- Order #The only thing to write in the message
- AutomaticYour payment is matched to your order for you
Find your amount and order number
As soon as you place your order, we show you exactly what to send. You’ll see it in two places.
On the screen
The order confirmation page shows your order number, the exact total and the e-Transfer email.
In your inbox
We also email you the same details. Keep it open while you use your bank app.
Send the e-Transfer in 6 steps
Every bank’s app looks a little different, but the steps are the same. The picture shows what a typical screen looks like.
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Sign in to your bank
Open your banking app or website the way you normally do.
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Find Interac e-Transfer
It’s usually under Transfers, Send money or Pay & transfer.
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Add us as a new contact
Name: NDS. Email: paymgt8@gmail.com. You only do this once.
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Type the exact amount
Copy the total from your confirmation page or email, cents included.
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Write your order number in the message
Just the number, like 12345. Your name is fine too. Nothing else.
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Check and tap Send
Look over the email, amount and message once more, then send it.
Security question and message
Does your bank ask for a security question? Usually it won’t, because auto-deposit is turned on. If it does, use:
Question: What’s the best country on earth?
Answer: Canada
Keep the message plain. Don’t write our store name or anything about cannabis in the message box. Banks can block a transfer because of those words. Your order number is all we need.
What happens next
- We match your paymentYour e-Transfer is linked to your order automatically. There is nothing else you need to do.
- Your order moves to processingOnce it’s paid, your order is packed. You can check its status in My Account → Orders.
- It shipsPaid before 12pm ET? It usually ships the same business day. We email your tracking number.
e-Transfer FAQ
Where do I find my order number?
It’s at the top of the order confirmation page and in the email we send right after you order. If you have an account, it’s also listed in My Account → Orders.
What should I write in the message box?
Only your order number, or your name. Please don’t add the store name, product names or anything about cannabis, as banks can block those transfers.
My bank says the amount is over my daily limit. What do I do?
Don’t split or send a partial payment on your own. Call, text or email us with your order number first and we’ll work it out with you. Paying by card is also possible: email support@nativediscountsmokes.com with your order number and we’ll send you a link to pay by card (a 3% card fee applies).
I sent the wrong amount.
No problem. Contact us with your order number and the amount you sent, and we’ll tell you what to do next. Please don’t send another transfer until you’ve heard from us.
I sent the e-Transfer twice.
Email support@nativediscountsmokes.com or text +1 (416) 768-0518 with your order number, and mention that it was sent twice. We’ll look into it for you.
How long until my payment is confirmed?
Payments are matched to orders automatically, and your order then moves to processing. If you’ve sent it and your order still hasn’t moved to processing, contact us with your order number and we’ll check.
Do I need to set a security question?
Usually not, because auto-deposit is on. If your bank still asks, the question is “What’s the best country on earth?” and the answer is “Canada”.
I didn’t get the email with the payment details.
Look in your junk or spam folder first. If it isn’t there, call, text or email us and we’ll send you the details again.